Terms of service

Welcome to Arovelle. These Terms & Conditions ("Terms") govern your access to and use of our website and the purchase of any products from our online store (the "Store"). By accessing our Store or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Store.

1. About Us

This Store is operated by Arovelle ("we," "us," or "our"). Throughout these Terms, "you" and "your" refer to the visitor or customer using our Store.

2. Eligibility

By using our Store, you confirm that you are at least 18 years of age, or that you are using the Store under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order.

3. Products

• We make every effort to display product colors, descriptions, and details as accurately as possible. However, we cannot guarantee that your device's display will be accurate, and actual products may vary slightly.
• All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our discretion.
• We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time without prior notice.

4. Pricing & Payment

• All prices are listed in USD unless otherwise stated and are subject to change without notice.
• Prices do not include shipping charges, customs duties, or import taxes unless explicitly stated. International customers are responsible for any duties or taxes levied by their local authorities.
• Payment must be received in full before an order is processed. We accept the payment methods displayed at checkout.
• In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price, even after the order has been confirmed.

5. Orders

• Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason, including suspected fraud, product unavailability, or errors in pricing or product information.
• An order confirmation email does not signify our acceptance of your order; it is a confirmation that we have received it. A contract is formed only when we dispatch your order.
• We reserve the right to cancel any order at any time prior to dispatch. If we cancel an order that has already been paid for, we will issue a full refund.

6. Shipping & Delivery

• We ship both domestically and internationally. Delivery times are estimates only and are not guaranteed.
• Risk of loss passes to you upon delivery to the carrier. Please refer to our Shipping Policy for full details on processing times, costs, and international delivery.
• We are not responsible for delays caused by carriers, customs processing, or other circumstances outside our control.

7. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms. Please review it before placing an order.

8. Intellectual Property

All content on this Store — including text, graphics, logos, images, product names, and the Arovelle brand — is the property of Arovelle or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Store without our prior written permission.

9. Acceptable Use

You agree not to use our Store for any unlawful purpose or in any way that could damage, disable, or impair the Store. Prohibited activities include, but are not limited to:

• Submitting false or misleading information
• Attempting to gain unauthorized access to our systems
• Transmitting viruses or malicious code
• Engaging in fraudulent transactions
• Infringing the intellectual property or rights of others

We reserve the right to restrict or terminate your access to the Store for any breach of these Terms.

10. Customer Reviews & Submissions

If you submit reviews, comments, or other content to our Store, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and display that content. You are responsible for the content you submit and agree it will not be unlawful, offensive, or infringe on the rights of any third party.

11. Third-Party Links

Our Store may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party sites, and you access them at your own risk.

12. Disclaimer & Consumer Rights

• Our Store and products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties, express or implied, regarding the Store or its content.
• Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you are entitled to under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded. Where our goods come with guarantees that cannot be excluded, our liability is limited, at our option, to repair, replacement, or refund.

13. Limitation of Liability

To the extent permitted by law, Arovelle will not be liable for any indirect, incidental, or consequential damages arising from your use of the Store or the purchase of any product. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. This clause does not limit any rights you have under the Australian Consumer Law.

14. Indemnification

You agree to indemnify and hold harmless Arovelle and its affiliates from any claims, losses, or expenses arising out of your breach of these Terms or your misuse of the Store.

15. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of that location, subject to any non-excludable rights you may have under your local consumer protection laws.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect as soon as they are posted on this page. Your continued use of the Store after any changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms, please contact us:

Arovelle Email: arovellestore@gmail.com